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Ohio Assessments for Educators

This website will be temporarily unavailable on Sunday, August 19, for approximately one hour beginning at 8:00 a.m. eastern time, for a system upgrade. During the upgrade process, users will not be able to access the website, register and schedule their tests, or access scores. We apologize for any inconvenience.

Contact Us

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Registration & Taking Your Test

You may register or withdraw through your account.

If you need additional assistance, contact OAE customer service:

OAE customer service contact information
Email: Send us a message
Phone: (800) 215-0994 (toll free) or (413) 256-7014
Mon–Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Live Chat: This service is available when the "Chat now" tab appears in the lower right corner of your screen.
Mail: OAE: Initial Licensure Program
Evaluation Systems
Pearson
P.O. Box 660
Amherst, MA 01004
Submit Materials: To update your account information (name, SSN, DOB)
To submit other materials to Evaluation Systems
Fax: (413) 256-7057

Schedule, Reschedule, or Cancel

You may schedule, reschedule, or cancel your registration through your account.

If you need additional assistance, contact VUE:

VUE contact information
Web: OAE appointments: www.pearsonvue.com/oae opens in a new window
Includes chat and email
Phone: (800) 989-8532

Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time
Sat: 8:00 a.m.–5:00 p.m. eastern time
Excluding local holidays, as posted on VUE's Customer Service page opens in a new window

Test Center Location

If you need directions or information about how to find your test center:

VUE test center locator
Web: OAE test center locations: Find your test center opens in a new window

Scoring & Reporting

OAE customer service contact information
Email: Send us a message
Phone: (800) 215-0994 (toll free) or (413) 256-7014
Mon–Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Live Chat: This service is available when the "Chat now" tab appears in the lower right corner of your screen.
Mail: OAE: Initial Licensure Program
Evaluation Systems
Pearson
P.O. Box 660
Amherst, MA 01004
Submit Materials: To update your account information (name, SSN, DOB)
To submit other materials to Evaluation Systems
Fax: (413) 256-7057

Requesting Alternative Testing Arrangements

To request alternative testing arrangements:

  1. Review the Alternative Testing Arrangements section of this website
  2. Register for your test
  3. Submit your alternative testing arrangements request form, including all required documentation

General Questions

OAE customer service contact information
Email: Send us a message
Phone: (800) 215-0994 (toll free) or (413) 256-7014
Mon–Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Live Chat: This service is available when the "Chat now" tab appears in the lower right corner of your screen.
Mail: OAE: Initial Licensure Program
Evaluation Systems
Pearson
P.O. Box 660
Amherst, MA 01004
Submit Materials: To update your account information (name, SSN, DOB)
To submit other materials to Evaluation Systems
Fax: (413) 256-7057

Licensure Requirements & Which Tests to Take

Contact Ohio Department of Education for information about licensure requirements.

Ohio Department of Education contact information
Web: www.education.ohio.gov opens in a new window
Phone: (614) 466-3593
Fax: (614) 466-1999
Mail: Ohio Department of Education
Office of Educator Effectiveness
25 South Front St., Mail Stop 508
Columbus, OH 43215-4183

Live customer support will not be available during the following holidays:

Jan 1, 2018
Jan 15, 2018
May 28, 2018
Jul 4, 2018
Sep 3, 2018
Nov 22–23, 2018
Dec 24–25, 2018

Email Communication Form

Use the contact form below for general inquiries regarding testing, registration, and scoring. Please note the contents of an email, which includes any attachments you may send, are not encrypted. Do not send any sensitive information via email. This includes but is not limited to personally identifiable information, such as a Social Security number or date of birth; any credit card details; and health related information. If you need to submit documentation containing such information please review the Contact Us page on our program website for alternate submission methods.

Please allow 2–3 business days for a response.