The registration and score reporting services on this website will be temporarily unavailable for system maintenance on Tuesday, March 10, 2026, between 7:30 AM – 4:30 PM ET / 6:30 AM – 3:30 PM CT / 5:30 AM – 2:30 PM MT / 4:30 AM – 1:30 PM PT / 3:30 AM – 12:30 PM AKT / 2:30 AM – 11:30 AM HAT. We apologize for any inconvenience. Online-proctored exams scheduled during this time will not be affected; however, there may be a brief period where appointments may not be started. If you cannot begin your appointment, please wait a short period and then try again.

Contact Us

Registration & Taking Your Test

You may register or withdraw through your account.

If you need additional assistance, contact OAE customer service:

OAE customer service contact information
Email:	Send us a message
Phone:	(800) 215-0994 (toll free, US and Canada only) Mon–Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Live Chat:	This service can be accessed by the chat icon in the lower right corner of your screen.
Mail:	OAE Program Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Schedule, Reschedule, or Cancel

You may schedule, reschedule, or cancel your registration through your account.

If you need additional assistance, contact OAE customer service:

OAE customer service contact information
Email:	Send us a message
Phone:	(800) 215-0994 (toll free, US and Canada only) Mon–Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Live Chat:	This service can be accessed by the chat icon in the lower right corner of your screen.
Mail:	OAE Program Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Test Center Location

If you need directions or information about how to find your test center:

VUE test center locator
Web:	OAE test center locations: Find your test center

Scoring & Reporting

OAE customer service contact information
Email:	Send us a message
Phone:	(800) 215-0994 (toll free, US and Canada only) Mon–Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Live Chat:	This service can be accessed by the chat icon in the lower right corner of your screen.
Mail:	OAE Program Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Requesting Alternative Testing Arrangements

General Questions

OAE customer service contact information
Email:	Send us a message
Phone:	(800) 215-0994 (toll free, US and Canada only) Mon–Sat: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays
Live Chat:	This service can be accessed by the chat icon in the lower right corner of your screen.
Mail:	OAE Program Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035
Submit Materials:	To update your account information (name, SSN, DOB, email) To submit other materials to Evaluation Systems

Licensure Requirements & Which Tests to Take

Contact the State Board of Education for information about licensure requirements.

State Board of Education contact information
Web:	https://education.ohio.gov/Topics/Teaching/Licensure
Mail:	Office of Educator Licensure and Effectiveness William Green Building 30 West Spring Street, 12th Floor Columbus, OH 43215
Phone:	(Toll free) 877-644-6338 (P) 614-466-3593
Email:	educator.licensure@education.ohio.gov

Live customer support will not be available during the following holidays:

Dec 25–26, 2025
Jan 1–2, 2026
Jan 19, 2026
May 25, 2026
Jun 19, 2026
Jul 3, 2026
Sep 7, 2026
Nov 26–27, 2026
Dec 25, 2026

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